Text messaging is still underused!

I have been reading an article entitled Text Messaging and Customer Service over at Influential Interactive Marketing. The article gives interesting ideas on how to further exploit the potential of text messaging.

I periodically receive text messages on my cell phone from my phone company informing me of different services they have to offer. I just have to reply with my zip code to get more information on the services concerned. But the ideas expressed in that article go way beyond this - imagine reducing the time you wait in lines at a government’s office, in a megastore or at restaurants?

Unfortunately, it doesn’t seem there are enough people with cell phones to make these ideas worthwhile for an investor yet, at least where I live. I do believe the future of portable devices is in cell phones though, so maybe we will see some of these ideas develop into new trends over the next few years.

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One response to “Text messaging is still underused!”

  1. […] Following up on my “Text messaging is still underused!” post, I have just discovered Wiffiti from an article over at SON-OF-A-PITCH. […]

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